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Visit to Scotland

Sir Bob Kerslake and Sir Peter Housden taking questions from staff One of the real joys and privileges of my job is that I get to see civil servants in action the length and breadth of the country. I...

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Changing the bigger picture -Two measures affecting all civil servants

MOD Civil Secretariat team supporting troops at Camp Bastion, Afghanistan. Picture: Sergeant Alison Baskerville, Crown Copyright/MOD 2011 The Civil Service Reform Plan isn’t a report sitting on a desk...

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Launch of the What Works Network

The What Works network, a key action in the Civil Service reform plan, will help to strengthen evidence-based policy making. You can read the publication here. The Chief Secretary, Danny Alexander,...

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Cultural revolution in HMRC?

HMRC’s site-based approach to communications is about informing and involving staff at local levels. Directors are each allocated a site with the aim of engaging staff in conversations about what’s...

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Visit to the National Border Targeting Centre

  Sir Bob with staff at the National Border Targeting Centre Sir Bob Kerslake, Head of the Civil Service, visited the National Border Targeting Centre (NBTC) in Manchester on Friday 15 February to...

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Changing behaviours…..

A pioneering experiment to help people off benefits and into work is being expanded after it showed that behavioural insights improve claimants chances of leaving benefits after 13 weeks by 17.5%. The...

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Budget 2013 – implications for Civil Servants

I thought it would be helpful for staff if I laid out the implications of yesterday’s Budget for the Civil Service. Each department will be communicating in more detail soon, so I would recommend...

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Fit for the Future: How the Student Loans Company went digital to deliver

The Civil Service Reform Plan calls for departments to be less bureaucratic, faster and do more online. For the Student Loans Company this became an urgent priority when their world changed – and in...

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Civil Service Learning- building a more effective Civil Service

“The move towards other types of learning such as e-learning courses will be a profound change for most.” Effective learning and development is critical to the success of the Civil Service Reform Plan....

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The Policy to Delivery Continuum: getting your policies delivered

A new peer to peer learning session available in the Cabinet Office called “The Policy to Delivery Continuum: getting your policies delivered” It’s a practical session that aims to answer these...

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Image may be NSFW.
Clik here to view.

Visit to Scotland

Sir Bob Kerslake and Sir Peter Housden taking questions from staff One of the real joys and privileges of my job is that I get to see civil servants in action the length and breadth of the country. I...

View Article

Image may be NSFW.
Clik here to view.

Changing the bigger picture -Two measures affecting all civil servants

MOD Civil Secretariat team supporting troops at Camp Bastion, Afghanistan. Picture: Sergeant Alison Baskerville, Crown Copyright/MOD 2011 The Civil Service Reform Plan isn’t a report sitting on a desk...

View Article

Image may be NSFW.
Clik here to view.

Launch of the What Works Network

The What Works network, a key action in the Civil Service reform plan, will help to strengthen evidence-based policy making. You can read the publication here. The Chief Secretary, Danny Alexander,...

View Article


Image may be NSFW.
Clik here to view.

Cultural revolution in HMRC?

HMRC’s site-based approach to communications is about informing and involving staff at local levels. Directors are each allocated a site with the aim of engaging staff in conversations about what’s...

View Article

Image may be NSFW.
Clik here to view.

Visit to the National Border Targeting Centre

  Sir Bob with staff at the National Border Targeting Centre Sir Bob Kerslake, Head of the Civil Service, visited the National Border Targeting Centre (NBTC) in Manchester on Friday 15 February to...

View Article


Image may be NSFW.
Clik here to view.

Changing behaviours…..

A pioneering experiment to help people off benefits and into work is being expanded after it showed that behavioural insights improve claimants chances of leaving benefits after 13 weeks by 17.5%. The...

View Article

Image may be NSFW.
Clik here to view.

Budget 2013 – implications for Civil Servants

I thought it would be helpful for staff if I laid out the implications of yesterday’s Budget for the Civil Service. Each department will be communicating in more detail soon, so I would recommend...

View Article


Image may be NSFW.
Clik here to view.

Fit for the Future: How the Student Loans Company went digital to deliver

The Civil Service Reform Plan calls for departments to be less bureaucratic, faster and do more online. For the Student Loans Company this became an urgent priority when their world changed – and in...

View Article

Image may be NSFW.
Clik here to view.

Civil Service Learning- building a more effective Civil Service

“The move towards other types of learning such as e-learning courses will be a profound change for most.” Effective learning and development is critical to the success of the Civil Service Reform Plan....

View Article

The Policy to Delivery Continuum: getting your policies delivered

A new peer to peer learning session available in the Cabinet Office called “The Policy to Delivery Continuum: getting your policies delivered” It’s a practical session that aims to answer these...

View Article
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